Frequently Asked Questions
Everything you need to know about our hemp-powered beauty products.
Are your products legal and THC-free?
Yes. All Hempz products are formulated with 100% Pure Natural Hemp Seed Oil, which is federally legal and contains no THC, meaning our products have no psychoactive properties.
Is Hempz a cruelty-free brand?
Absolutely. We are proud to be a cruelty-free company. We do not test our products or ingredients on animals, and most of our formulations are 100% vegan.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return unused or gently used products within 30 days of delivery for a full refund.
Are your products safe for sensitive skin?
Our formulas are designed to be gentle and nourishing. However, we recommend checking the ingredient list on specific products for potential allergens or performing a patch test before full application.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our reach to hemp lovers worldwide in the near future.